Design: Order Numbers

Created by Jasmine Drip Apps, Modified on Fri, Apr 18 at 2:10 PM by Jasmine Drip Apps

Order numbers are a key way to track designs but they only appear once a customer completes their purchase. This guide helps you know where to look and what to do if the design hasn’t been paid for yet.


Watch Full Instructions


Step-by-Step Guide

  1. Go to the “Designs” Tab

    • This will display all customer-created or ordered designs

  2. Look for the Order Number Column

    • Once a customer pays for a gang sheet, an Order Number will appear in the designs list

    • This is your best reference for tracking and managing production


If There’s No Order Number

  • The design is still in Draft, In Cart, or not yet purchased

  • In this case, use:

    • The Customer Name

    • Or the Design ID
      To locate or reference the job


Done you now know how to track and verify customer orders!
Using order numbers and fallback IDs keeps your workflow smooth and your communication clear.

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