Order numbers are a key way to track designs but they only appear once a customer completes their purchase. This guide helps you know where to look and what to do if the design hasn’t been paid for yet.
Step-by-Step Guide
Go to the “Designs” Tab
This will display all customer-created or ordered designs
Look for the Order Number Column
Once a customer pays for a gang sheet, an Order Number will appear in the designs list
This is your best reference for tracking and managing production
If There’s No Order Number
The design is still in Draft, In Cart, or not yet purchased
In this case, use:
The Customer Name
Or the Design ID
To locate or reference the job
Done you now know how to track and verify customer orders!
Using order numbers and fallback IDs keeps your workflow smooth and your communication clear.
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